CouriersPlease Head Office Address and Contact
Address
C 5/7 Shirley St, Rosehill Sydney NSW 2142, Australia
Phone number
+61 1300 361 000
Social Media
Website
Email Id
How do i Contact CouriersPlease Head Office
Address
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Phone
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Website
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CouriersPlease Head Office Management
Name | Title |
|---|---|
| Mark McGinley | Chief Executive Officer, Board Advisory Member |
| Janine Zammit | Chief Operating Officer |
| Marc Jacobson | Chief Financial Officer |
About CouriersPlease – History and Services
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Competitors of CouriersPlease
CouriersPlease Head Offices Facts
Revenue
$30.2 Million
Employees
500+
Year Founded
1983
SIC Code
47,473
NAICS Code
48,484
Industry
CouriersPlease Head Office Location & Directions
CouriersPlease Head Offices List
Sydney Office:
C 5/7 Shirley St, Rosehill NSW 2142, Australia
CouriersPlease Head Office Photos
IM LOOKING FOR MY PARCEL AND IM IN PERTH WESTERN AUSTRALIA
IF YOU COULD HELP ME FIND MY PARCEL AND QUICKLY SEND ASAP
PUT YOUR HEAD IN THE GAME IF YOU OWN THE BUSINESS.
CONSIGNMENT: CPARYJZ1027164001
VERY ANNOYED/UNSATISFIED CUSTOMER
This consignment was out for delivery on Friday. I watched one of your delivery drivers drive past looking lost as I walked to the gym. The parcel did not turn up.
Monday I was advised again that it would be delivered, as I walked to the gym this morning I once again saw your delivery van this time parked with a driver in it. I clearly signaled him but he ignored me and drove off.
Now I receive an e-mail stating that you have delivered my parcel which is clearly not there. Where is it?
Please deliver my parcel as contracted.
This incompetence is off the scale
#CPWTS0900001682
I am very displeased; my parcel has not been collected. It was booked for collection Monday 25 November @ 2pm. Why is it not collected.
I have tried calling the 1300361000 number but without an account number, you can’t speak with someone. I have used the AI and was told someone would contact me yesterday and today.
I HAVE NOT HEARD FROM ANYONE.
Can someone please tell me why the courier has not collected the parcel.
Your urgent assistance is greatly appreciated.
I have tried tracking this parcel to see when i can expect it a local NSW Sydney delivery. Your virtual assistance is of no use and pointless waste of time and an exercise in futility.
You also have no legitimate phone number to call which is not allowed.
So when can I expect this parcel?
You have an extremely abysmally poor website information and lack of ability to contact and speak to a real person.
Virtual assistant is USELESS!!! And there are no contact numbers!!!!! No way to get help!!! Absolute rubbish!!!
CourierPlease is one of the worst delivery services I’ve encountered – no means of contact apart from a useless chatbot – after that no support at all. Parcel has been missing for 2 weeks now – cannot get help or contact anyone.
I find that this is one of the worst couriers I’ve ever seen. They don’t like to be contacted by phone for enquires about a package that late for delivery. I say this as I have worked in Melbourne for a courier company.
Obviously this company is a scam as so many parcels have gone missing, mine included. The virtual assistant is worse than useless and nobody can ring the company to enquire about their missing parcels.
I have the same issue cannot get through without an account number, have not received our parcel from 2nd of Dec 24 order. Much better companies around than this one. Sent an email to help tried to use bot on 2 occasions and still no response from this company.
Organised for a parcel to picked up on 16.12.24 still sitting our mailroom 1 month later. CC has been debited no one has collected my parcel. Tried to call, with no account just a one off you can’t get through and the bot I have now requested 3 times for someone to contact me and nothing. Absolutely unacceptable.
I am beyond frustrated at the lack of follow up. Not having a contact number only works for you not your customers. This AI nonsense is sad!!
CPBM6IZ6252506 not that I expect any help here but this is my consignment number.
my email address is nickwarne@hotmail.com someone please contact me. I will be ringing KMART now!!
WORST COURIER COMPANY EVER!!! No way to contact them accept via that useless Ai.
They failed to delivery my parcel even though i was at home IN the driveway fixing my Vehicle at the time they say they tried to deliver my parcel.
They even have my Mobile phone number to contact me and did not even make an attempt to call me.
LYING BARSTARD !!!!!
every day my vehicle is off the road it costs me money, I need that parcel to fix my vehicle and get back to work.
TIME TO CALL CONSUMER AFFAIRS!!!!
I have tried several times to track the parcel to see when i can expect a delivery, it has been now 10 days the tracking status is stuck at one point, there is no further information of the parcel, Your virtual assistance is of no use and pointless waste of time and an exercise in futility.
You also have no legitimate phone number to call which is not allowed.
So when can I expect this parcel?
You have an extremely poor website information and lack of ability to contact and speak to a real person.
Supposedly attempted delivery 28.02.25. Check security cameras, no attempted delivery. your website tells me to contact customer service due to attempted delivery. Yet your system doesnt recognise the Consignment Number you provided. Have attempted several times to get info and still nothing.
Have advised Kmart about the poor service of the courier they used, the lack of customer support and inability to actually to talk to someone. Have also contacted the nearest drop of point to me and they do not have my parcel either.
Will be contacting the ombudsman about this if I do not receive my parcel within the next week.
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same story as above…
Failed to deliver, despite address looking fine. Only found out there was an issue once looking up tracking number well after the failed delivery date… AI assistant not helpful (it took another message and said someone would be in touch, but 2 weeks later and no-one has. No ability to phone unless you have a customer number, and after making one up, it was all automated anyway.
Seems like you’re true to form after reading the reviews, the same is happing to me, stayed home all day Friday but no delivery as promised in email. I didn’t have a say in the courier if I did it would not be your company, poor service, over a week from Sydney to Dubbo NSW. I will be letting Bunnings know.